FAQ’s
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Do you send samples?
Yes we would love you to try our products, Sample boxes cost £10. If you looking for Wholesale cakes for your café/restaurant/catering, please get in touch at Wholesale@greenandgrainy.co.uk, you can also visit this link takes you to our wholesale contact site https://www.greenandgrainy-wholesale.co.uk/contact
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Do you pre-cut your cakes?
Yes we do cut all of our cakes right the way through. All you have to do is remove them from their box.
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Do you do Gluten-free cakes/vegan cakes?
Yes we do. It is worth saying however, that all of our cakes are handmade in a small kitchen in Dorset, Nut, Peanut, and Sulphites. We go to great lengths to minimize the risk of cross-contamination. But all of our Products are are made without Refined Sugar, Gluten, Dairy, Palm Oil or Soy
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How Do I Store My Cakes?
Freeze upon delivery, they have a 6 month freezer shelf-life, a 4 day ambient shelf-life, and 7 day refrigerated shelf-life
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Would you Deliver to a festival site?
Yes we do. Due to the risks involved in delivering to large festival sites, we will not be held responsible for missing parcels if our courier has obtained a signature at the given festival site. Unfortunately, hand in hand with this, orders delivered to festival sites must be paid for at the point of purchase by a debit card to avoid the risk of conflict overpayment, in the event of the order not finding its destination.
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I am unsure what to order! What do you recommend?
We would recommend trying our customers favourite cakes, 3 of them have won a great taste awards but the cakes we recommend our customers are:
Caramel Crunch Bar
Maple Pecan Bar
Breakfast Bars
Snickeroo
Bliss Balls
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Why do you freeze and portion?
Cake is very fragile so freezing ensures they travel well, arriving in the condition that they left the bakery.
Freezing also preserves the flavour and prolongs the shelf life without damaging the structure of the cake. We can't tell the difference between a cake that's been frozen and one that hasn't. Pre-cutting enables you the flexibility to defrost only the slices required to make your display, keeping the remainder frozen.
Defrosting slices out of their packaging at room temperature only takes an hour ensuring you always have amazing cakes at your fingertips with little chance of wastage
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I Have several Coffee Shops can i buy In bulk?
We deal with a number of smaller coffee shop groups and can supply larger palletised quantities directly or through your nominated carrier. Please get in touch at Wholesale@greenandgrainy.co.uk
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Do you bake for private Orders?
Yes we do, Visit our green and grainy website for private Orders, www.greenandgrainy.co.uk
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Are G+G products VAT-able?
If you are registered for VAT then yes, as our products are made from mostly dried fruits and nuts.
Green & Grainy Ltd. is not VAT registered as we are too small to reach the turnover threshold, so you will not be charged VAT at present - though this will change as we grow.